What training should new managers get?

training for new managers


What training should new managers get?

Anyone promoted to a managerial role for the first time should be supported in their new responsibilities through appropriate training. Managers play a critical role in enabling organisations to meet their commercial objectives, so investing the time to develop your management teams benefits both individuals and the organisation as a whole.

An effective manager will be expected to be competent in everything from delegation and job prioritisation to fostering productive working relationships.

While training should remain an ongoing commitment, the challenges that come with managing people and resources demand skills and confidence from day one.

So what kind of training courses can help improve your organisation’s management capabilities?

HR fundamentals

HR itself covers a variety of abilities, including hiring, motivating, and retaining employees, as well as general workforce planning.

In addition, knowing the fundamentals of recruitment methods, compliance and human resource management will be essential for new managers who may now be more involved in hiring for the organisation and who will almost certainly be responsible for their team’s learning and development.

People management skills

Team leaders need to know how to handle day-to-day issues such as misconduct, absence and poor performance.

Training can be invaluable to help new managers through the early phases of developing as a manager and improve their knowledge of important management topics like leadership, decision-making, and stakeholder management, as well as how to deal with challenges that new managers frequently encounter, such as how to handle absenteeism, best practices for hiring and onboarding new employees, and how to handle staff performance issues.

Remote team management

Working remotely, whether in full or as part of a hybrid arrangement, brings challenges and opportunities for managers. Team leaders are required to develop teamwork abilities to succeed in this evolving working environment. This makes it crucial for managers to comprehend.

You’ll investigate the technologies and management solutions that can maximise the benefits of telecommuting for your business.

Additionally, you’ll learn time management strategies and how to cooperate well with team members who may be working remotely.

Personal development

The ability to continually develop is crucial to anyone’s success as a manager. This means planning for personal growth, professional development, and personal growth.

Diversity & inclusion

For managers who want to create more welcoming workplaces, especially those in charge of teams with varied cultural backgrounds, expanding their knowledge of diversity and inclusion in the workplace can be incredibly valuable.

While having an awareness of and appreciation for cultural diversity is a vital talent in all aspects of life, it is particularly advantageous for managers in the workplace. A diverse workforce from a range of backgrounds will work for many organisations, bringing with them many perspectives.

Managers should also know how to overcome obstacles and ultimately gain from other perspectives.

D&I training is shown to improve managers’ ability to engage, connect with, and assist team members through understanding the various components that make up their team members’ identity and how this affects their work, and providing the skills to apply that knowledge in practice.


Gill Laing is a qualified Legal Researcher & Analyst with niche specialisms in Law, Tax, Human Resources, Immigration & Employment Law.

Gill is a Multiple Business Owner and the Managing Director of Prof Services - a Marketing & Content Agency for the Professional Services Sector.

Legal disclaimer

The matters contained in this article are intended to be for general information purposes only. This article does not constitute legal advice, nor is it a complete or authoritative statement of the law, and should not be treated as such. Whilst every effort is made to ensure that the information is correct, no warranty, express or implied, is given as to its accuracy and no liability is accepted for any error or omission. Before acting on any of the information contained herein, expert legal advice should be sought.